We’d love to hear from you. Whether you have a question about our collections, materials, or your order, our team is here to ensure your experience is as soft and seamless as our sleep essentials.
The Softest Hour is an independent luxury sleep and bedding brand based in the Netherlands. Our customer care team is here to assist with product questions, order support, shipping inquiries, and return requests.
Email: info@thesoftesthour.store
We aim to respond to all customer inquiries within 1–2 business days.
Order Support
For questions regarding an existing order, please include your order number and the email address used at checkout so our team can assist you as quickly as possible.
We respect your privacy. Your information will never be shared.