Contact information

We’d love to hear from you.

For questions about your order, products, shipping, returns, or general inquiries, our customer care team is available to assist you.


Order Support

For order-related questions, please include:

  • Your order number
  • The email address used during checkout

This helps us assist you as quickly as possible.


Contact Us

Email: info@thesoftesthour.store

You can also submit your inquiry through our contact form.

We aim to respond to all customer inquiries within 1–2 business days.

Thank you for contacting The Softest Hour.